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*English with subtitles. More languages coming soon.

FAQs

  • Who should take ReFrame?

    ReFrame was initially designed for Christians in western culture, but we quickly came to recognize its broad relevance in our modern, globalized world. Therefore, anyone seeking to understand their faith on a deeper level and its relevance to the rest of their lives will benefit from ReFrame. Additionally, because ReFrame addresses common cultural tensions, some groups may find it appeals to those questioning or seeking faith. ReFrame assumes participants have some familiarity with the Bible, but people who are new to Christianity have often had a good experience with it.


  • Who can lead ReFrame?

    ReFrame is designed for anyone to pick up the material and lead. The content is challenging, yet accessible and easy-to-understand.


  • What do I need to run a course?

    ReFrame is designed for groups in communities and churches around the world. All necessary content is included in the film episodes, leader, and participant guides. Each leader guide also includes a short list of additional supplies for each episode that can help in the learning process, but those supplies are optional. Ideally, groups will allow two hours to complete each session (including the forty minute film episode), but the leader guides provide simple guidelines for how to easily adjust this to fit within your context.


  • Where can I purchase ReFrame DVDs and Physical Guides?

    ReFrame DVDs, and guides are available to order through the Regent College Bookstore. If you are struggling to find what you need, please call or email them directly.


  • I want to run ReFrame for several groups in my church. How does group licensing work?

    We no longer sell group licenses, because ReFrame digital content is now free. In the past, a Group License was a cost effective way for purchasing ReFrame for a large organization. The group license is good in perpetuity and may not be sold or transferred to other organizations. Once the organization downloads the videos it is welcome to share it within its church via a secure server or other means of distribution, provided it is not available to the general public and not resold.


  • I purchased a ReFrame Group License in the past, can I continue to share the digital files within my organization?

    Yes,the file sharing permissions on the group license still apply. We ask that if your church or organization has uploaded the videos on a private password protected video sharing platform such as Vimeo, you continue to keep the videos password protected.


  • Someone in my group missed a session. Am I allowed to share the digital episodes that I paid for in the past with that person?

    Digital episodes you have purchased may be shared with group members, but it may be easier for participants to simply view the free videos from the ReFrame website. To respect copyright law, please do not share downloaded videos beyond your group.


  • What are the copyright restrictions for using ReFrame as part of a paid course or event?

    For accredited courses, You are free to use up to two episodes in their entirety or up 60 minutes worth of clips from ReFrame in a class setting. At events where the fees are simply for modest cost recovery (ie. food, venue, etc), you are free to use ReFrame in its entirety as long as the course or event is not an accredited offering. If you would like to use ReFrame for other situations please contact us at reframe@regent-college.edu and we can discuss a solution that addresses your situation.


  • Will I be charged duties on DVD and physical guide orders shipped internationally?

    Check with the Regent College Bookstore, but in most cases ReFrame orders fall within existing exemption allowances for orders shipped internationally, however this will vary depending on the country in question. Any applicable duty charges will be added on to the order at the time of the product delivery to you by the shipment provider (i.e. it will not be charged as part of the order online).


  • I have been through ReFrame. What should I do next?

    ReFrame is meant to be an introduction to a lifelong conversation about what our faith means for every area of life. Recommendations for further resources are provided for those who want to learn more about each episode topic. Further information for how to interact with both the Regent College Marketplace Institute and The Washington Institute can be found on the After ReFrame page or on their websites. You may also consider leading ReFrame yourself.


  • I have a specific question and need to speak to someone. How can I do that?

    Send an email to reframe@regent-college.edu with your question and we will be happy to help you.


  • Will the DVD play in my country?

    The DVD is encoded in NTSC format and is “region free” (it has no region restrictions). This means that the DVD is not restricted by geographical region for various DVD players, but the DVD player does need to be able to play in NTSC format. Currently NTSC format is used in North America and parts of Asia and South America while PAL format is predominately used in Europe, Africa, Australia and  some parts of Asia. Most PAL formatted DVD players, tvs and computers are also able to play NTSC format DVDs, but in order to be sure you should check your user manual or contact the manufacturer for advice. If your DVD player is not able to play the NTSC formatted DVDs then your best option at this time is to select the digital version for ReFrame.